Privacy Policy

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EFFECTIVE DATE: October 2nd, 2024

Thank you for visiting Coldside Cook (“we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our website, engage with our content, or make purchases through our ecommerce platform.

1. INFORMATION WE COLLECT:

a. Personal Information: When you visit Coldside Cook, we may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase. We may also collect personal information when you sign up for newsletters, participate in surveys, or interact with our content.

b. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website through the use of cookies and similar technologies.

2. COOKIES:

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

3. SITE STATISTICS:

We may use non-personal information, including data collected through cookies, to analyze website traffic, monitor the effectiveness of our marketing efforts, and improve our website’s performance and user experience.

4. PRICING POLICY:

Our pricing policy is transparent and competitive. Prices for products listed on our ecommerce platform are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. In the event of a pricing error, we reserve the right to cancel orders or update prices accordingly.

5. HOW WE USE YOUR INFORMATION:

a. To Provide Services: We use your personal information to process orders, deliver products, and provide customer support. We may also use your information to send you newsletters, promotional offers, and updates about our services.

b. Legal Compliance: We may use your information to comply with legal obligations, enforce our terms and policies, and protect our rights and interests.

6. INFORMATION SHARING:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering products.

b. Legal Requirements: We may disclose your information in response to lawful requests by public authorities, such as to comply with a subpoena or other legal process.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

7. YOUR CHOICES:

a. Opt-Out: You may opt out of receiving promotional emails from us by following the instructions provided in the email. Please note that even if you opt out of receiving promotional emails, you may still receive transactional emails related to your purchases or account.

8. SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. CHILDREN’S PRIVACY:

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

10. UPDATES TO THIS PRIVACY POLICY:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website.

11. CONTACT US:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].

By using our website or making purchases through our ecommerce platform, you consent to the terms of this Privacy Policy. Thank you for choosing Coldside Cook.

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